Privacy Policy


Your privacy is important to MALAYSIAN SUBSTANCE ABUSE COUNCIL and its affiliates, hereinafter “MASAC“. This Privacy Policy, hereinafter “Policy”, discloses the information practices for this MASAC web site, hereinafter (“Site”), including what type of information is collected and tracked, how it is used, and with whom it is shared. MASAC collects and processes your personal data in accordance with applicable laws and this Policy.


Applicability of Policy

In addition to this Site, this Policy is applicable to all other MASAC operated websites.

If you click on a link on this Site that takes you to another site, please read that site’s privacy policy and site terms or legal policy to make sure that you understand and agree with the terms applicable to your visit of the linked site.


By using this Site, you acknowledge and consent to the collection, processing and disclosure of personal data as described in this Policy. MASAC only collects, processes or discloses personal data necessary for the purposes stated in this Policy, and MASAC only retains personal data for so long as necessary to fulfill those purposes.

Purposes of collection and processing of personal data

MASAC collects and processes personal data for the following purposes: contacting users, promoting of MASAC’s services (including targeted email blasting and personal calls), collecting and handling feedback, submitting requested information, and providing the services inquired from MASAC.

Visitor identification

This Site can be used for informational purposes without informing MASAC of your identity and without providing MASAC any personal data.

However, MASAC uses “cookies” in order to recognize a returning visitor as a unique user. Cookies are pieces of data stored on your computer’s hard drive, and not on this Site. Cookies themselves do not contain any personal data. The cookies placed by the MASAC server or third party service providers are readable only by MASAC, and cookies cannot access, read or modify any other data on a computer. By showing how and when our visitors use this Site or other MASAC sites, MASAC can continue improving them. If you do not wish to receive cookies, or want to be notified when they are placed, you may set your web browser to do so, if your browser permits. If you refuse the cookies, MASAC does not gather any information on your visit, but doing so will require you to re-enter certain information at each visit, or prevent MASAC from customizing the Site’s features according to your preferences.

MASAC may link the information stored in cookies to any personal data you submit through online forms while visiting this Site or any other MASAC website. Further, MASAC tracks aggregate statistics, such as Internet protocol address, your computer’s operating system, your browser type and the address of any referring websites, and general information about this Site’s traffic patterns and related site information. MASAC may collect and process personal data of Site visitors to create a personalized Site experience.

Transfer of personal data

MASAC shall not provide your personal data to a third party without your permission, except when necessary for processing or fulfilling your inquiry, including without limitation, providing necessary information to relevant finance-related companies, logistics and transport service providers and authorized after-sales service providers, as well as responding to your requests or answering your inquiries, or as necessary for protecting MASAC‘s, its website users’ and/or the public’s rights, property and/or safety.

MASAC may share personal data within the MASAC Strategic Partners for the purposes described in this Policy. Such sharing may involve transferring data to and from other countries in which MASAC operates, has official activities or is otherwise present. MASAC may use third party service providers in implementing its promotion campaigns. For the purposes of the implementation of such promotion campaigns, MASAC may transfer personal data to third party service providers.

Additionally, MASAC may share your contact details and online behavior data, such as Site visits and e-mail click-throughs, with channel partners for the purpose of promoting MASAC’s services.

Because MALAYSIAN SUBSTANCE ABUSE COUNCIL is committed to protecting your privacy, MASAC does not engage in the practice of selling or trading personal data to third parties for their promotional purposes.

Retention of personal data

MASAC has the right, but not the obligation, to retain and use such information stored in MASAC‘s databases and other information obtained from your current or previous activities on this Site for a reasonable period of time, not exceeding any legal requirements or limitations, to resolve disputes, troubleshoot problems and enforce MASAC‘s rights and the terms and conditions of this Policy.

Disclosures required by law

If MASAC is compelled by law, court order or other judicial process to disclose any of your personal data to a court or a third party, MASAC will attempt to give you prior notice using the contact information you have provided. You hereby authorize MASAC to disclose any information collected of you for any of the above mentioned purposes, including without limitation, disclosing information in connection with an investigation of intellectual property infringements or other activity that is illegal or may expose MASAC to legal liability.

Protecting personal data

MASAC endeavors to take legally reasonable measures to prevent unauthorized access to and improper use of your personal data submitted to MASAC via your use of this Site.

Your rights

Collection and processing of personal data is based on your consent given by accessing this Site. However, you may at any time exercise your right to have incomplete, incorrect, unnecessary or outdated personal data deleted or updated by contacting MASAC. Please note that by requesting MASAC to delete your personal data, MASAC may not be able to provide you the services or information you have inquired. MASAC shall delete personal data which has become obsolete for the purposes of this Policy.

Policy changes

MASAC may change this Policy, or modify or withdraw access to this Site, or the content of the pages on this Site at any time with or without notice. The effective date of this version of this Policy has been posted above for your reference. If MASAC changes this Policy that will result in a material, adverse change in the way MASAC may collect or process your personal data that you have submitted to MASAC through this Site, MASAC will post a notice of the change on this Site.

Contact Details

Your personal data is processed by MALAYSIAN SUBSTANCE ABUSE COUNCIL, an organization existing under the laws of Malaysia whose registered office is at No 3201, Jalan Syers Off Lebuhraya Sultan Iskandar Bukit Tunku, 50480, Kuala Lumpur, Malaysia.

You may contact MASAC at any time in order to check personal data collected by MASAC. MASAC can be contacted by sending an e-mail to the following address: secremasac [at] or webmaster [at]

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